In any asset-intensive industry, the line between smooth operation and costly downtime is razor-thin. Unexpected equipment failures don't just disrupt production; they create a ripple effect of reactive repairs, wasted resources, and safety risks. The key to shifting from a reactive "firefighting" mode to a proactive, controlled state is effective maintenance planning. This is where the Maintenance Planner becomes one of the most valuable roles in your organization.
A Maintenance Planner is the strategic linchpin of a maintenance team. They are responsible for creating a structured, proactive approach to maintenance work, ensuring that every job is properly planned and resourced. The Maintenance Planner is making sure that jobs are planned accurately with the correct parts listed and the correct time estimates listed. They will also check with inventory and permitting teams to make sure that the parts and permits will be available for the maintenance tech when they go to perform the job.
The Scheduler, based on this information, is fitting the work into the schedule and prioritizing work to maximize the efficiency of maintenance work.
Understanding what a maintenance planner does is the first step toward unlocking new levels of efficiency and reliability. This post will break down the maintenance planner job description, outline their core duties, and explain why this role is critical for any organization serious about operational excellence.
A Maintenance Planner is a skilled professional who develops detailed work plans for all maintenance tasks, from routine preventive work to complex corrective repairs. Their primary goal is to ensure that when a technician arrives to perform a job, they have the correct tools, materials, parts, permits, isolation requirements, and step-by-step instructions needed to complete the work safely, efficiently, and correctly on the first attempt.
This role is distinct from that of a Maintenance Scheduler, though in smaller organizations, one person might perform both functions.
A good rule of thumb is to have one planner for every 20 maintenance team members. This ratio ensures that the planner has enough time to thoroughly prepare work orders, which is the foundation of an efficient maintenance workflow.
What does a maintenance planner do on a day-to-day basis? While specific tasks can vary, the core responsibilities of a maintenance planner revolve around preparation, coordination, and continuous improvement. Maintenance planners play a crucial role in ensuring work orders are clearly defined and fully prepared with the right parts, tools, permits, and resource requirements, enabling efficient execution and reducing delays that contribute to downtime.
This is the heart of the maintenance planner's role. A comprehensive job plan includes:
By preparing this information in advance, the planner reduces delays and helps technicians execute the work smoothly and safely.
The planner helps manage the work order backlog by reviewing incoming work requests, clarifying the scope, validating priority, and deciding which jobs require planning. Not every task needs a detailed job plan; simple jobs can be planned lightly, while complex or high-risk work requires full preparation. The planner ensures the backlog is organized and that all significant work is ready for efficient scheduling and execution.
A well-planned job is only effective if the required parts and materials are available. Maintenance planners ensure each work order has clearly defined resource requirements by identifying the needed parts, tools, and crafts. They coordinate with the materials coordinator or stockroom to confirm that parts are ordered, received, and kitted before the job is scheduled. By ensuring material readiness and clear resource requirements upfront, planners significantly reduce delays that hurt wrench time and job efficiency.
Maintenance planners work closely with engineers, operations, and reliability teams to prepare maintenance tasks for scheduled outages. They help plan and organize preventive, corrective, and inspection work so that critical activities can be completed efficiently during downtime, minimizing disruption to operations.
Effective planners don’t reinvent the wheel for every job. They build a library of standardized job plans for recurring maintenance tasks. As these reference files grow, the time it takes to plan future jobs decreases significantly. Planners also continuously improve these plans based on feedback from technicians, incorporating their on-the-ground knowledge to make the plans more accurate and effective over time.
The goal of maintenance planning is to help the organization shift from reactive to proactive work. By producing accurate job plans and ensuring preventive and predictive tasks are ready for execution, planners support the timely maintenance that prevents failures before they occur. Mature organizations aim for roughly 70 to 80 percent of maintenance hours to be spent on planned, proactive work.
Industries that rely heavily on complex equipment, such as power generation, utilities, oil and gas, manufacturing, and other large-scale industrial operations, should strongly consider hiring a dedicated Maintenance Planner. Organizations dealing with frequent equipment failures, regulatory pressure, or the need to improve asset performance and reduce downtime gain significant value from this role.
A Maintenance Planner is especially valuable for companies looking to shift from reactive to proactive maintenance. By centralizing the development of job plans and ensuring materials, permits, and resource requirements are ready before scheduling, planners help increase efficiency, extend asset lifespan, and reduce costs. Companies with strict safety or compliance demands also benefit from the planner’s ability to organize and prepare maintenance work to meet regulatory expectations. For businesses with large or geographically distributed assets, this role becomes indispensable in improving coordination, consistency, and overall productivity.
Bringing a dedicated Maintenance Planner into your team is not just about adding a position. It improves how your organization prepares, organizes, and executes maintenance work. The benefits are significant and lead to higher efficiency, better reliability, and measurable cost savings.
Planned work is inherently more efficient than unplanned work. When technicians have everything they need to start and complete a job without interruption, equipment can be brought back online more quickly. This reduction in downtime translates directly to increased production capacity and revenue. Furthermore, technicians can complete more jobs in a given day, boosting overall team productivity.
Maintenance planning is a critical component of a safe work environment. By including safety procedures, permits, and hazard assessments in every job plan, planners ensure that work is performed in compliance with safety regulations. This structured approach reduces the risk of accidents and helps maintain a strong safety culture.
Effective planning reduces maintenance costs in several ways. It cuts down on wasted labor caused by missing parts or unclear work instructions. It supports timely procurement, which helps avoid premium shipping costs tied to emergency repairs. Most importantly, by enabling proactive maintenance, planning helps prevent the high expenses associated with major equipment failures.
Planners play an important role in supporting accurate equipment history. By creating clear work orders, improving job plan consistency, and working with technicians and supervisors to capture meaningful completion details, they help build a reliable record of maintenance activities. This data is critical for reliability engineers and managers who analyze failures, identify bad actors, and make data-driven decisions about long-term asset strategies.
A career as a Maintenance Planner is an excellent path for individuals with a strong technical background and organizational skills. The ideal candidate is often a senior technician or tradesperson who has deep hands-on experience with the equipment they will be planning for. This background gives them the practical insight and credibility needed to work effectively with maintenance teams and develop high-quality job plans.
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Pain Point |
How Prometheus Group Helps |
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Difficulty updating SAP with new data (packs/materials): Maintenance planners often struggle with ensuring accurate and timely updates to SAP, particularly when it involves adding new materials or handling data inconsistencies. |
If an organization is using SAP, Prometheus Group’s Planning & Scheduling Solution, GWOS-AI,streamlines the process of updating SAP with real-time synchronization, reducing errors and saving time. The system ensures planners can quickly input and track new materials, improving overall data accuracy. |
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Misalignment between maintenance and operations teams: A common challenge is poor communication or a lack of alignment between maintenance and operations, leading to inefficiencies and delays in work execution. |
Prometheus GWOS-AI bridges the gap between maintenance and operations by providing a centralized, collaborative platform. This ensures improved scheduling alignment, better prioritization of tasks, and increased transparency across teams. |
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Inability to capture and report failures on-site: Failure reporting often lacks efficiency and accuracy due to inadequate tools or processes, hindering planners from taking proactive steps. |
Prometheus GWOS-AI integrates with the Prometheus Mobile EAM solution to enable seamless failure reporting from on-site locations. Planners can access real-time data and insights, allowing them to address issues proactively and enhance asset reliability. |
A Maintenance Planner is far more than an administrative role. They are a force multiplier for your entire maintenance organization, transforming reactive chaos into proactive control. By implementing a dedicated planning function, you empower your technicians to work more efficiently, reduce costly equipment downtime, and build a more reliable and profitable operation. It is one of the most critical investments an organization can make on its journey toward operational excellence.
Ready to see how Prometheus GWOS-AI can revolutionize your maintenance planning? Book a demo today!