Professional Services

Prometheus Group’s consulting and training delivers best practices and advances your ability to drive faster ROI and productivity.

Leverage our expertise

Set your team up for success

We partner with you to assess current operations and deliver a path to rapid adoption and ROI.

Provide bandwidth to get there faster

Our consultants work hands-on with your team to seamlessly integrate our solutions into your ERP and processes to ensure sustainable results post implementation.

Lean on strategic and
operational support

From implementation to steady state operations, we provide solution and industry expertise that drives efficiency, cost savings, and improved decision making.

total customer care prometheus consulting services

Packaging for
operational flexibility

Total Customer Care (TCC), our subscription-based consulting and training bundle, provides sustained access to consulting and training assistance. TCC ensures your organization gets the most out of its software investments.

Total Customer Care

Prescriptive training with prometheus consulting services

Prescriptive training tailored to the team

Rather than providing only generic curriculums, we tailor training to meet your users’ specific requirements across interactive on-site and e-learning formats. Our training formats are prescribed based on data-driven diagnostics that evolve with the needs of your teams over time.

Prescriptive Training

EAM Consulting prometheus consulting services

Prometheus Consulting that accelerates your EAM ROI

Our consultative, white-glove approach provides the insights and guidance you need to progress your key initiatives. Applying deep domain experience, we study your current state infrastructure, processes, and standards through ongoing or project-based engagements. From that, we design, deploy, and optimize your implementation as well as your work management approaches in one facility or across the enterprise.

EAM Consulting Services

Prometheus Consulting & Training Resources

Datasheet Prometheus Total Customer Care Prometheus Group Total Customer Care (TCC) sustains user adoption and boosts ROI with ongoing training and consulting. Learn more in our data sheet.

Datasheet Prometheus eLearning Overview Prometheus eLearning helps organizations maximize their return on investment by preparing employees prior to implementation and supporting continuing education requirements after implementation.

Demo Prometheus eLearning Video Prometheus eLearning helps organizations maximize their return on investment by preparing employees prior to software implementation and supporting their education requirements post-implementation.

Prometheus Group has ‘old-fashioned’ customer relations — in a good way. When we need something . . the team is there, ready to have those conversations.

—Kris Halland

Senior Maintenance Planner

Case Study

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Frequently asked questions

How can Prometheus Services benefit my business?

Our consulting and training services are focused on helping your business achieve faster returns on investment and boosting productivity. Through customized assessments, we design a path for seamless integration and long-term success, delivering efficiency gains, cost savings, and improved decision-making. Our team works directly with yours to maximize the value from our solutions and ensure sustainable results.

What is included in Prometheus training?

Prometheus training goes beyond standard courses. We customize training to fit the specific requirements of your team, with interactive options for on-site and e-learning formats. The training curriculum is data-driven, evolving to match your team’s needs, and aimed at empowering users to optimize their use of our software for continuous improvement.

Does Prometheus offer ongoing support after training?

Yes, we provide ongoing support through our Total Customer Care (TCC) program, a subscription service that bundles consulting and training for sustained assistance. This package allows you to access expert guidance and resources over time, helping your organization continuously enhance its software usage and maintain best practices.

What if I need flexibility in my Prometheus Group training locations?

Prometheus Group’s training can be delivered wherever it’s most convenient for your team, whether on-site at operational locations, regional or global headquarters, or virtually. Our prescriptive eLearning curriculums provide a flexible virtual option, while on-site consulting allows us to bring training to you, maximizing accessibility and impact.